Volunteer Opportunities

Volunteer Opportunities

LiveHelp Operator

Organization

Illinois Legal Aid Online

Location

Can be done anywhere

Website

Description

Illinois Legal Aid Online seeks volunteers for its exciting ‘LiveHelp’ program. LiveHelp is an innovative online chat service that allows people looking for legal information and self-help resources on IllinoisLegalAid.org to ask a remotely located LiveHelp Operator for assistance in navigating the website. LiveHelp volunteers provide direct person-to-person online help so that people in need of legal assistance can obtain the information they need to achieve more positive outcomes to their legal problems.

Volunteers can participate from any computer with internet access, making this a flexible volunteer opportunity that is ideal for busy law students! You do not need to have any prior legal knowledge or experience, and you will receive training, supervision, and support from Illinois Legal Aid Online.

Volunteers are expected to commit to 2 hours per week for six months (50 hours). In addition, you must have English language proficiency and a stable internet connection.

About the Organization


Illinois Legal Aid Online (ILAO) puts the law within reach for all, regardless of income or location. As the statewide legal services technology center, ILAO streamlines the delivery of free and pro bono legal services to lower-income Illinois residents, and delivers easy-to-understand legal information and help to those who can't afford a lawyer.

ILAO's mission is: to increase access to justice for lower-income and vulnerable Illinois residents through the innovative use of technology to assist and educate the public and to train and support legal aid providers and pro bono attorneys.

Illinois Legal Aid Online's programs provide essential legal services and support 24/7 to legal aid and pro bono attorneys, pro se litigants and lower-income individuals and families through its website.